A major “Big Box” retailer is currently looking for an accomplished Retail Store Sales & Merchandising Manager in Santa Clara, California. This company is a prominent high volume “Big Box” retail organization, and they are actively seeking a results-driven, high energy and strategic professional with a passion for technology and electronics to assume a pivotal role within their management team.

As the Retail Sales Manager, you will be instrumental in propelling sales growth, nurturing customer relationships, and providing effective leadership to a high-performing sales force. If you are passionate about driving revenue, fostering exceptional customer experiences, and making a significant impact in the Silicon Valley Area, we encourage you to submit your resume.

RESPONSIBILITIES:

• Ensure that sales policies and procedures are being properly carried out at the store level
• Through sales floor leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy
• Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals
• Ensure the execution of ad set and visual merchandising standards
• Provide regular coaching and feedback to supervisors and ensure sales goals and results are communicated to all associates throughout the store
• Serve as manager-in-charge during absence of General Manager or other store managers
• Develop and coach supervisors and sales associates in all departments in the areas of product knowledge, solution selling, standard operating procedures and customer satisfaction
• Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed

EXPERIENCE:

• Five or more years of experience with a major big box retailer, or a sales oriented retail organization in a high-volume operation, preferably in a commissioned sales environment or within the consumer electronics industry
• A college degree is preferred, but experience is key.
• Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service

BENEFITS:

• Flexible Scheduled & Excellent Pay
• Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts
• Relocation Assistance
• 401K Plan with Company Match
• Vendor & Company Job Training
• Career Advancement