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Retail Store Merchandising and Sales Manager
Bayside Search Group, an esteemed executive retail search firm, is currently leading the efforts in searching for an accomplished Retail Store Sales Manager in the North Chicago area. Our client, a prominent retail organization, is actively seeking a results-driven and strategic professional to assume a pivotal role within their team.
As the Retail Sales Manager, you will be instrumental in propelling sales growth, nurturing customer relationships, and providing effective leadership to a high-performing sales force. This outstanding opportunity calls for an individual with a proven track record of success in the retail industry, a deep understanding of business dynamics, and exceptional managerial skills.
If you are passionate about driving revenue, fostering exceptional customer experiences, and making a significant impact in the North Chicago area, we encourage you to submit your resume.
MAJOR RESPONSIBILITIES:
- Ensure that sales policies and procedures are being properly carried out at the store level
- Through sales floor leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy
- Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals
- Ensure the execution of ad set and visual merchandising standards
- Provide regular coaching and feedback to supervisors and ensure sales goals and results are communicated to all associates throughout the store
- Review P&L statements with the General Manager on a monthly basis to identify areas of concern; recommend and implement sales improvement plans
- Participate in and lead open and close procedures
- Serve as manager-in-charge during absence of General Manager or other store managers
- Manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers
- Develop and coach supervisors and sales associates in all departments in the areas of product knowledge, solution selling, standard operating procedures and customer satisfaction
- Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed
EDUCATION & EXPERIENCE:
- Two or more years of experience with a major big box retailer, or a sales oriented retail organization in a high-volume operation, foot store, preferably in a commissioned sales environment or within the consumer electronics industry
- A college degree is preferred
- Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service
- Experience in human resources functions and capable of hiring, retaining and coaching qualified employees
EXCEPTIONAL BENEFITS:
- Flexible Scheduled & Excellent Pay
- Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
- Employee Discount that includes a Friends & Family Discount Program
- Tuition Reimbursement & Education Discounts ·
- 401K Plan with Company Match
- Vendor & Company Job Training · Career Advancement